Exciting changes at Residential Heating & Cooling have enhanced our ability to serve you, our valued customers. We proudly announce that EPIC Heating & Cooling has become part of the Residential Heating and Cooling family!
A New Chapter in Home Comfort
This transition marks a significant milestone for both companies. Our combined expertise and resources will allow us to provide homeowners in Schaumburg and the northwest suburbs with an even higher standard of service. We’ve always said that comfort and care are key in our community, and this merger allows us to extend that commitment even further.
What This Means for You
Enhanced Service
With the merger of EPIC and Residential Heating and Cooling, we’ve expanded our team of skilled technicians and support staff, meaning:
- Shorter wait times for appointments
- Quicker emergency response
- More comprehensive diagnostic capabilities
- Access to a wider range of high-quality parts and equipment
- Extended service hours to better accommodate your schedule
Familiar Faces
To ensure a smooth transition, Darien from EPIC will continue working as a service technician, maintaining the level of service you’ve come to expect. We understand the value of trusted relationships in our industry, which is why:
- Darien will bring his vast HVAC knowledge and expertise to our team
- EPIC customers will see the same friendly face they’ve come to trust over the years
- Darien will help train our team on EPIC’s best practices, ensuring continuity of service
- You’ll benefit from the combined experience of both companies’ technicians
Our Commitment to You
Since our humble beginnings in 2009, Residential Heating and Cooling has been built on a solid foundation of three pillars. These principles have guided us from our early days working out of a garage to becoming a trusted name in home comfort. We reaffirm these commitments to you as we welcome EPIC Heating & Cooling into our family:
- Our Meaning: We exist to provide our clients with physical comfort, emotional comfort in knowing everything will be taken care of, and comfort in our expertise to complete the job right the first time, every time.
- Our Mantra: Comfort and care are key!
- Our Core Values: We always strive to be our best, exhibit professionalism, focus on growth, treat everyone with respect, and understand the value of our reputation.
A Message from EPIC
Darien and Barbara from EPIC Heating & Cooling are grateful for your past support and business. They chose to join Residential Heating and Cooling because of our shared commitment to excellence and customer care.
Looking Forward
Whether you’re a long-time EPIC customer or new to our services, you can expect the same dedication to quality, comfort, and care that has always been our hallmark. We strive to be known as the absolute best in Schaumburg and the northwest suburbs. Our reputation, your referrals, and your reviews have grown our business, and we’re committed to maintaining that trust as we move forward together.
Reach Out Today
Have questions about this transition? Feel free to reach out to us. Your comfort is our priority, and we’re here to ensure a smooth experience for all our customers. To schedule a no-obligation in-home consultation or for any questions, call us at (847) 637-5331.